Refund policy

RETURNS & EXCHANGES

We allow our merchandise to be retuned for store credit only. Please note, all accessories, body suites, and sale items are all FINAL SALE.

All returns must be requested within 14 days of your order delivery date. If your order return has surpassed the 14 day mark, unfortunately you will not be eligible for a return. Items must be unworn, unwashed, and in original condition with tags and packaging.

A return label will be generated and emailed to the customer. When merchandise is received and approved, store credit will be issued via email. Please expect shipping cost will be deducted from your store credit. 

EXCHANGES

We do not offer any exchanges as we cannot guarantee the availability of the item(s). Please reach out to contact@shopsolrae.com if you have any questions. 

We do not issue refunds.